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Tenants

A simpler rental experience for tenants.

Blocora gives tenants a mobile-first place to review lease documents, rent history, receipts, notices, maintenance requests, and manager communications while keeping private owner and staff records protected.

Lease documentsRent history and receiptsNotices and requestsMobile-first self-service

Clear balances and receipts

Residents can understand what is due, what has been paid, which receipts were issued, and what comes next.

Maintenance continuity

Requests, updates, and request status connect to the same maintenance workflow the operator team uses.

Message and notice visibility

Tenant-facing communications stay structured and attached to the right household, lease, and notice records.

Tenant portal promise

Tenants self-serve the basics without entering the back office.

The tenant portal is intentionally narrow: household documents, receipts, notices, maintenance, and messages. It reduces repeat status questions while preserving organization scope and privacy.

Balance

$1,840

Receipts

12

Open request

1

Documents

7

Product preview

Tenant portal snapshot

Lease

Active term / 7 documents available

Payments

$1,840 balance / 12 receipts issued

Notices

2 notices available / 1 response recorded

Maintenance

1 open request / status updated today

Tenant-facing value

Give residents a clear place to answer common rental questions.

Lease, notices, documents

Lease documents

Tenants can review lease files, authorized documents, notices, and household records from one simpler portal.

Payments, receipts, balances

Rent history and receipts

Residents can see payment history, issued receipts, balance context, and next charge visibility without waiting for an email.

Request, status, service updates

Maintenance requests

Households can submit and track service requests while operators keep assignment, priority, and closure inside the admin workflow.

Messages, notices, context

Clear communication

Messages and important notices stay attached to the household and lease context instead of disappearing into scattered inboxes.

What tenants can do

Their lease summary

Lease dates, household context, authorized documents, and important notices for their own tenancy.

Their payment history

Current balance, payment history, issued receipts, and next charge visibility for their household.

Their maintenance requests

Open requests, status changes, service updates, and request history tied to their unit.

Manager contact context

The right manager-facing communication path without exposing internal staff queues.

Tenant privacy boundaries

Other tenants or units

Tenant access never opens other households, unrelated units, or broader property data.

Owner financials

Owner reporting, portfolio financial summaries, and internal revenue analysis stay outside tenant scope.

Internal notes and staff tasks

Tenant users do not see back-office notes, staff assignments, application review notes, or operator queues.

Source record mutation

Tenants do not edit leases, post arbitrary financial entries, or change protected organization records.

Tenant portal pages

The portal is intentionally simple, but it still has a real product structure.

Overview

Household summary, next payment context, request status, and important messages.

Open Overview

Profile

Household contacts and limited resident preferences.

Open Profile

Payments

Balance, payment history, receipt continuity, and next charge visibility.

Open Payments

Receipts

Issued receipt history and payment proof continuity for the household record.

Open Receipts

Maintenance

Maintenance requests, service updates, and request status visibility.

Open Maintenance

Documents

Lease files, receipts, notices, and related household records.

Open Documents

Security and privacy

Tenant access stays scoped to one household and one organization.

Tenant users only see authorized records for their household.
Owner financials, admin notes, and staff queues stay outside resident scope.
Trial or subscription state cannot bypass organization scope or role checks.

Start self-serve

Give tenants the right self-service surface without exposing your back office.

Create a free demo account, choose province and language, and test the tenant portal with sample rental data before selecting a plan.